I haven't received a solution to my question (and the other poster has the same problems). I am very disappointed as there were supposed to be experts reading the problems and offering solutions. As I look on line, I see a lot of people who have the same problems but there are no real solutions. I have put in all new cartridges (they are HP cartridges). Please, experts, tell me what has happened to my printer. It was fine until about a week ago and then the blue color printed out pink. Thank you.
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