No one offered any help. What I did on my own has worked, at least temporarily: Since the problem started when I continued to use 'expired' ink, I replaced all those. That worked for a while, then I continued to get the problem. Each time that happened, I removed all ink and replaced same ink cartridges. The printer processes that and then I turn it off and on and can print fine. Until next time... Eventually I guess I'll have to get another printer, but need a MS/DUO port; and don't want to lose all the photos on my camera stick by having to reformat. What a pain. Are there any printers out there that are trouble-free. It's like an autoimmune disease, attacking itself... Good luck, Bill
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