Thanks for the prompt reply. I actually cleaned the 5610v per the manual's directions and after much travail it works. The error message morphed to "paper jam" on its own. I really cleaned it well, front and the back removable panel, with a damp cloth and a dry cloth. I had given it a cursory cleaning which did no good. The real cleaning is the secret. The printer will print card stock (which it would not do for years), envelopes, and perform through the copy tray, too. I didn't need to install drivers because I am running Apple Mountain Lion, 10.8.4.
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