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Re: C410a not printing photos from desktop gadget

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Hi there.

 

Clarification please.

 

Snip > "I would like to run a uninstall from Microsoft Software. Some of the files might be still in the registry causing the Solution Center Software not to work properly".

 

Do you want me to do an uninstall using the Windows uninstall feature via Start> Control Panel> Program and Features

and un-install HP from there, first of all?

 

If so, do I install all, or only one of the following programs?  If only one, or a couple, which ones?

 

HP Customer Participation Program 4.0

HP ePrint Mobile

HP Imaging Function 14.0

HP Photo Creations

HP Photosmart Prem C410 All-in-One Driver Software 14.0 Rel 7

HP Product Detection Ver 11.14.001

HP Product Detection Ver 11.15.004

HP Smart Web Printing 4.60

HP Solution Center 14.0

HP Update

 

When do you want me to run this, is it before or after the above task?

 

Use the System File Checker tool to repair missing or corrupted system files.

 

What order do you want me to perform your suggested tasks?

 

Please do not apologize, it's not your doing.   :smileylol: I am only greatful that you can find the time to waste on this issue.

 

Regards

 

 

 

 


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