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Re: 8500A Plus Stopped in Mid-Scan, Will Not Respond

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Hello jbcorley

 

I understand you printer is frozen and will not eject the scan. I would like to offer my assistance with this issue. I am providing you with a link on Resetting the Printer. This should give your printer the kick it needs to eject the paper and resume functioning correctly.

 

I hope the helps resolve your issue. Thank you for posting on the HP Forums. Have a great day! 


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