True, You should not have to install software each time you print.
The printer is apparently not able to keep track of your settings / shortcuts / job setup.
The printer software is used in conjunction with whatever application you are using.
This is from Category Troubleshooting>
Paper Mismatch error (Windows, Mac)
and, possibly...
If you have not done so,
Try running the Doctor.
If you have already tried the "regular" doctor,
Try this version:
Offline Doctor V5.0.7
http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe
- Download and Save the doctor to your computer
- Open File Explorer> Navigate to the folder in which you saved the file (likely Downloads)
- Execute the doctor – Answer any prompts / let the process complete
- Restart the computer, log in, and wait for the final steps in the Doctor to finish.
- Check for any difference.
Original Notes – Contributed by ShlomiL
Paraphrased
Connection Issues
- Print and Scan Doctor Version 5.0.7 creates a secondary queue for printing with TCP/IP port.
After the Offline Doctor completes…
Verify / Adjust the “Default” printing device (Default Printer)
Settings> Devices> Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage> Set as Default
OR
Open Control Panel > icon view > Devices and Printers > Right-Click on printer > Set printer as Default
NOTES – Selecting Default Printer
- Do not select the printer marked as “Scan Only / DO NOT DELETE”
- Do not select the printer marked as “Fax”
Example Default Printer: Set “Default” Printer = HP OfficeJet Pro 9020 series PCL-3 (Net)
Reference: HP Printers - Printer is Offline (Windows)> Step 2: Manually set the default printer
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What else?
New printer should work, of course.
If all else fails and you are convinced the printer has a problem,
Contact HP Support.
HP Support - Technical Support for Devices in Warranty
Reminder
Case submission to HP Support is primarily directed at those whose devices are still in Warranty.
For the rest of us, this is not an option.
HP Support does not generally provide free service for out-of-warranty devices.
Our Community is not HP Support; we do offer help free of charge:
Scroll to bottom > Ask the Community
NOTES
- If you wish to pay for out-of-warranty phone support, let us know and we will forward a request.
- HP is not a "general" repair facility: Requests for out-of-warranty repairs might NOT be accepted.
- If your device is in Warranty and you cannot submit your case to Support, let us know and we will forward a request.
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
Reminders
- HP Phone numbers you find on the Internet have likely been hijacked.
- HP Support USA does not post public phone numbers.
- HP Support USA requires online case submission - local contact options are displayed after the case is submitted.
Many roads lead to HP Support.
In Windows
Settings > System > About > (Support) Online support > Contact an HP Agent
OR
(here at the Community)
Open homepage for HP Community
At the top of the web page, hover mouse over Support
Beneath Support Resources > Contact Us
OR
Open website HP World-Wide Support
Select your region and follow the prompts
OR
Regional Links
USA / Canada
UK
OR
>>> Option - HP Support is on Facebook <<<
OR
Some regions in the World offer WhatsApp to connect with HP Support
NOTE - At this writing: USA is not included in supported regions.
NOTE 2: Submission Checks the device warranty status
Covered regions – minute 2:08
Video: WhatsApp - HP Support
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Product Registration
Register your product during first setup or soon afterwards
Register HP Product and Registration FAQ
Have a Care Pack Warranty that needs to be Registered?
HP Care Pack Registration Page
Warranty Check
Check the Warranty on your product
Warranty Check – Single or Multiple Devices
NOTE: Warranty date is updated after purchase and registration of the device.
If the device is not registered, or if there are other issues, submit a Warranty Dispute form.
NOTE 2: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
- If necessary, Select your Country on the main website page or at the bottom (click Flag)
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter the Serial Number and Country for one or more devices / systems to be checked
- Check the box to verify you are "Not a robot"
- Click Submit (at bottom of list entries)
- When the page opens, Click View Details
Reminder: Online database results do not impact the actual contract.
Warranty Dispute
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
- If necessary, select your Region / Country: Scroll to bottom of page and click the Flag
- HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
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Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HPdevices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"