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Re: .HP Officejet 6500 E710n-z won't print BLACK

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Hello hulaboy169.

 

I understand you are experiencing problems with your Excel 2010 Program. It seems like there is an issue occurring with your Excel program, since you can print from another program perfectly fine.

 

Please try changing the Print Resolution or Print Quality on your spreadsheet to see if this makes a difference.

 

If the step above doesn't resolve your issue, then please try to uninstall/reinstall this Excel program.

 

Please inform me your troubleshooting steps.

 

Looking forward to hear from you.


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