RE: HP Officejet Pro 9015 - 18 months old.
In the last month or so my printer stops running and shows error code B305DFF1. This happens randomly, sometimes several times per day. My printer driver and firmware are both up to date. I have tried the recommended procedure of removing all ink cartridges, unplugging, etc. to reset the printer but this error keeps returning.
1) What is the exact meaning/root cause of error B305DFF1?
2) Does this error indicate a hardware or software issue?
3) If it's a software issue, can HP issue a software update to correct this issue?