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Cant change paper format anymore

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Hello

 

i have an officejet 7510 and i once used A3 format paper and since then i cant print anymore from a mobile device. When i prass copy on the printer i do get the option to change paper format but it only shows A3 it doesnt give me another option to choose from.

 

the error i get when i try to print is: the chosen paper does not match the paper in the tray.

 I tried to change it on my notebook but it doesnt seem to be possible either since it alteady shows A4 format. I can print from my notebook.

can anyone help me thanks


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