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Re: photosmart premium c309a. false paper jam

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I have a false printer paper jam, and it is falsly notifying me of a paper jam. Ive done all the videos to clean and reset the printer and still get error messege. When I called tec support India they said it might b a software or firmware issue.

 

You mentioned u have a fix for this?

 

ur help is much appreciated.

Thanks,

MarkoHP

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