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D110a 64bit Windows 7, won't print from computer

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One of our fire fighters brought this from home and it worked fine. We installed and it will scan and print fine, print test page from touch screen, but won't print from computer. The popups say it's printing, but they lie. Nothing happens.

 

I've installed and uninstalled drivers and software too many times to count. Used the hp doctor and even did the multiple steps in the trouble shooter - still nothing.

 

I hope someone can help me.

 

Thanks.


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