Hello charles1_hall,
I understand you would like to disable the bidirectional part of your print driver. Please follow the steps listed below to complete this action:
1. Start Menu
2. Control Panel
3. Devices and Printers
4. Select your printer from the list and Right click and scroll down to Printer properties
5. Make sure to select your printer (not the fax)
6. The printer properties box will open up, please select the Ports tab
7. Now you will see Enable bidirectional support, go ahead and uncheck this (See image below)
As for uninstalling the print driver and using a universal one, you can try that. I think just disabling the bidirectional support will be fine. That way you will always have the option to enable it as well.
I hope this was helpful, if you need more help let me know.
Thanks,