I have my Officejet Pro 8100 connected to my home network via a wired ethernet connection. I'm using Mac OS X 10.9. We have had ongoing issues with the printer remaining accessible through the network. Whenever we set up the connection, it works for a few print jobs, but whenever we shut down the printer, the next attempt to print always fails.
I have just gone through all of the steps to troubleshoot the issue. I went back to square one: re-installed the printer drivers on my MacBook Pro running Mac OSX 10.9; went through all of the wired network connection steps; and now, whenever I send a job to the printer, it registers as receiving the job, and printing it, but the printer itself does not respond.
The display panel on the printer shows it is connected to the network. Printing the network configuration page confirms it is connected to the wired network. Visiting the printer's IP address via my web browser also confirms this. I am able to print a Printer Status Report through the HP Print Utility, so I know the computer, network, and printer are all connected and communicating with each other. However, I cannot print from MS Word, from PDF files, or from anywhere else outside of the HP Print Utility. The job shows up in the print queue, where it shows the progress of each page all the way to 100%, the job disappears, but the printer never prints it.
Please help. This has been an issue since I purchased the printer, and now that my warranty has expired, this is my last hope of fixing it. I am at my wit's end with a device I spent enough money on to expect to work, and it has failed to work properly literally since the day it was purchased. Every attempt to set it up works temporarily, at best. Thanks in advance, and if any more information is needed, please let me know.