Well I am sorry to say that Sunshyn2005 obviously doesn't own or have access to a Mac as from step 5 on you are shooting in the dark!
As the rest of the members on this thread tend to indicate, it doesn't really give a good impression of HP that this issue is known about and yet still hasn't been addressed.... looks like a new printer is on the way for Xmas and it won't be a HP - the first time in over 10 years that I have changed from HP!