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Re: photosmart 3210 solution centre not working post windows 8 to windows 8.1 upgrade

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Having checked out the various log files I could see that some of the parameters were getting corrupted. First I set the variable Lang=enu in the autorun.inf file and that resolved the problem opening the readme file on the install screen. I then renamed the hpoins19.dat and hpoins19.dat.temp files so the system couldn't see them. I ran the install and eventually it worked. I have been working with JW (Hp) and believe the scrubber will resolve the problem.


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