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Re: c4795 won't print anymore - problem seems to have started shortly after replacing cartridge.

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Hello cklan.

 

I understand you are unable to print a "alignment page" from your Photosmart C4795. Please follow this entire HP document on Troubleshooting Print-Quality Issues.

 

*Note in this document there are numerous levels of cleaning the printhead to improve your print quality*

 

I am going to provide a HP document on An 'Alignment page not detected' or 'Alignment failed'.

 

Please inform me your troubleshooting steps and if these steps resolved your issue.

 

Looking forward to hear from you.


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