MS Word
MS Word should save the envelope size. In the version of Word that I use, there is a repair option. You might check and see if you have that option. Here is how I got to it:
Control Panel | Uninstall a Program | MS Office (right click) | Change (left click) | Repair
You can then follow the prompts. This will repair all programs in MS Office.
Multiple Printers Listed in the Printers Folder
- The Fax printer is there to be chosen as the printer when sending a fax directly from the computer.
- The Network printer is normally the default printer when the printer is connected to a network.
- The third printer could be a usb installed printer or it might be a second network printer that resulted from another installation.
Is there a usb cable connected to the printer? You've been using the #3 printer and you could choose the #2 printer and see if that makes a difference. It would surprise me if it did have a different result, but you could give it a try.
I suspect that the problem is with the MS Word program and not your installation.