Are you able to print fine on regular plain paper?
Have you tried checking the paper settings on the HP Smart App? From the home screen, click your printer to view the printer status, print reports, order supplies, change printer preferences.
Refer to the document HP Printers - Install and Use the HP Smart App (Mac) for additional help.
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
Try printing.
Hope this helps! Keep me posted.
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