Hi there,
Thank you for your reply. I have tried all of the suggestions on the document but to no avail. I have to clean the print head at least 3 times each time I want to print a document. Today I had to clean it 6x and even the last result is subpar. I am afraid that by cleaning the printhead so many times before printing will lead to a waste of ink, however, this would be a greater loss to HP than to me since I pay the monthly subscription for their recycle program. Please note that I use recycled paper to clean the printheads.