i have this unit with embedded jetdirect, using a SSM card,attached to formatter.
Issue is at this location, they have documents that use the jetdirect to print out there reports. it does not print these, no errors, or data lights. they send job and nothing happens. they send a word document and it goes through.
I have two of these units. I took the formatter board with ssm and installed into non-working unit. it still would not print, (only word)..
I took the working unit and plugged into that network jack. it worked.
they are using a HP 2420 as temporary in this location, and that works fine.
I dont know what on the M601 is causing issue that they cant print from one program, but words works ok.
is there info or a setting that is stored in another area besides the formatter/SSM on the M601?
hope someone can help! thanks