I am having the same problem with the same model. It is a couple of weeks old and was working when I set it up. It still prints from the computer when you send a copy, but the "Cancel" "X" lights up every time I attmept a copy from the printer and only the top inch of the copy prints and then the page feeds through.
I've tried a hard reset and had no change.
I have no idea what else to do at this time - please help!