Re: Officejet 6600 - "Printer Failure"

Hi tenkros

I have included the information for the E609 printer.

Again make sure the printer is plugged directly into a wall outlet. (don't use a power hub or a surge protector)

I have included a url to get the firmware updates. You will have to select the proper model. There are 3 listed.

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=E609&searchtype=s-002

Here is a document for cleaning the printhead. Go to Solution six, step four: Clean the printhead.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708575&tmp_task=solveCategory&cc=us&dlc=en&lc=en&os=4063&product=3866949&sw_lang=#N1496

The status report isn't showing in the post yet.