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Re: My printer wont print onto the paper?

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Hello

 

Make sure the printer is connected directly to a wall outlet, don't use a power hub or a surge protector.

I would suggest running a cleaning and printhead alignment.

Try printing a standalone self test to see if it is a hardware issue or software related.

 

Please provide the following information so I can assist you better.

 

What is the full name and product number of your printer?
How is the printer connected? (usb/ethernet/wireless)

Are you using Genuine HP Cartridges?

Check the date on the cartridges to make sure they are still in warranty. (not old stock)

What are the ink levels?

 

 


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