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Re: CM1312nfi always paper jam after first page with multi-page files

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HP guys, are you still out there?  I have an update to you.

 

I recently have setup a PC to run Ubuntu 13.04 desktop for some project development.  I use the build-in HP driver for my CM1312nfi.  Surprisingly, there is no such mutli-page printing problem (so far).  I have test-printed some multiple-page text file and some multiple-page pdf file.  No page jam problem.  Then right after, I go back to my Win7 PC print some multiple-page file from there, it just jam right after the first page.  

 

Please, just don't tell me that's hardware problem.  I understand HP need to sell hardware for profit.  I understand software update earn only reputation not real money.

 

Now, It seems to me MAYBE Win7 driver need to be checked.  I wonder how to check whether my Win7 driver is the latest.  There is only a said "FULL Solution 5.1" driver package on your WEB which should be what I am using but I can't ensure as I can only find the driver version from driver pages not the package name.  On the other hand, there is a seperate PCL6 driver on your web, should I use it instead? Or update? (But that's just printer driver,  what about the scanner driver? Besides, I do try it before,  but it didn't work well for me though I can't recall by what.)

 

(By the way, it seems there is a newer firmware verion out there, which I haven't updated yet.  I probably do it later)


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