I bought genuine HP ink refills and replaced the old ones and now I get "tri-color cartridge problem" on the screen and it won't do anything. I made sure that it didn't need firmware update and it didn't have any listed via the website connecting the USB bc I can't use the ePrint button bc the error msg won't clear off the screen of the printer. I'm out almost $50 for this black and colored ink and I could have almost bought new printer for that $$.
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