I have the same issue but it occured after an update. Tried to roll back , tried delete & reinstalling from original disk .
Did hp scan dr . I feel it was brought on by unsuitable update ,,,,even though I have had all auto updates off. HP forced the update now im screwed as is my confidence in the product.
Just bought new cartrideges for the bugger too & Ive seen printer with ink for less than I paid for the ink.
Forced redundancy if you ask me .
HP printer has always had communcation issues but his is the worst to date . Im going back to my trust epson !!!
The HP printer still works on an old pc that is not on the net so printer is not fried ,
Dissapointed ......hate updates !!!!!