Hi, I have an HP Officejet Pro 8620 printer. I regularly print to it from my Mac with no problems. I recently tried to print an email from a friend's iPad which has never previously been connected to my printer. The iPad was able to locate the printer but wouldn't print the document and now I have a Printer Failure message which I can't get rid of. I've followed HP's troubleshooting guidance and tried to reset the printer (multiple times) but this doesn't work. I can't get rid of the failure message on the printer screen nor does it show an error code. Any suggestions as to what to do next?
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