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Re: My HP 6978 All-in-One printer requires me to clean printheads daily

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I did what you suggested,  My update of firmware is locked since I belong to HP Instant Ink and my printer says all of my updates are current.

I check the vents on all of the cartridges and even though they were obviously not blocked, I cleaned then anyway with a pin head.

I ran a quality report and it did not print properly, particularly nothing in black.

 

I cleaned the printheads again (going through all 3 levels and was able to print one good quality sheet and then it went bad again so I am still in the same position I was.  Please don't tell me I need a new printer since this one is less than two years old.

 

 


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