Can anyone help.
Ive had the Envy 5030 for over a year. It's not printing correctly. A page of text, for example, will print some lines perfectly and others will have white lines , i.e. the toner is missing so it makes it look like there are white lines through the text.
I've turned it off and on again. Taken the toner cartridges out and back again. I've printed an alignment page but even that didn't print properly.
I checked on the printer and it tells me the colour toner is 3/4 full and the black is full.
Anyone got any ideas as my son can't print his homework.
Thanks.