Last week, the printer would not switch on at all, the power supply was OK, but still no printer power. This afternoon, I tried again and the printer motor (Behind the Ink cartridges) is permanently working. The error says Carriage jam, but I cannot find any kind of jam. I have moved the print heads over to the left to make sure they work okand they seem to be free running. The motor is just permanently on, even when I power down the printer from the switch. The display then comes back on again and tells me there is a carriage jam. Does anyone have any ideas as to what it may be?
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