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My printer was fine yesterday, but today would not print a small Word document

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My printer was fine yesterday, but today when I went to print an email I got a blank page. Check ink levels and all were good.  Did the test and it prints color just fine, Some test pages I see a little grey but no black. Did the "cleaning" test, again color fine. Seems the blank ink isn't flowing to the head or the head isn't functioning. Any ideas as to problem and solution.


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