Ive replace the black ink cartridge with a new cartridge in my printer and I get an error message that says attention black ink. When I open up the printer utility it does not show that the cartridge is in the printer.If I put the old black ink back into the printer, the printer will recognize the ink cartridge. I've shut the printer off and restarted. I've unplugged the printer while its on. I've cleaned the contacts. Any other options out there???
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