Thank you for your suggestion but I tried this and there was no change. I then took out the black cartridge (leaving the colour one in) and the orange cartridge light went out on closing the cartridge access cover. The light went back on after i returned the cartridge to the printer head station. I cleaned off all the electrical contact dots on the black cartridge and the mating printer contacts with IPA and returned the cartridge to the printer - all works fine at present. Please would you let your management know that the punters are getting wise to how much HP are charging for printer ink and recommendations are circulating to not buy HP printers. A set of new cartridges for my HP5552 would have cost me well over £60 in Tesco and I can buy a new printer plus for that.
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