Hi there:
I've just installed a original black 920 XL cartrigde on a officejet 6500, the printer's screen shows a fully cartridge icon, but when I try to print from my laptop the sheet comes out blank-actually it comes out like if the cartridge run out of ink, faded-. I run the printheads cleaning solution without success. when I try to print a copy from the tray it does the same thing, the sheet comes out blank. any help will be really appreciate. Thank you