I have been using this printer for several years with no problems. I have previously printed from laptop(s) and iphone and ipad. Yesterday, my regular laptop started giving me major problems and I have to constantly reboot. Today, my printer started giving problems. It works with iphone printing but my work laptop is not working. I followed scan doctor and it said it cannot fix the problem. I unplugged router and then printer, left them off for 60 secs and then re-plugged them in - first router, then printer. Still same results. I see the file in my printer queue but it is not communicating. I did notice that the blue wireless display to the left of the home display is not on. The wireless network test results printed a page that said no problems found. The ip address is 192.169.1.2; however the address on the actual printer had a different extention. I need to use this printer for work documents.
It says the printer cannot be contacted over the network. Also says device is off. However, if I print from iphone, it works.
Can somebody help me?