Welcome to HP support community.
Did you make a copy and check if that prints in color?
Provide the printer model number or the product number?
If you are using this printer on a Windows 10 computer and reinstall the drivers already, follow the below steps:
Update the printer firmware
Refer the steps mentioned in this HP document:- Click here
Once you install the printer, change the bellow settings to print in color.
- Open Devices and Printers by clicking the Start button , and then, on the Start menu, clicking Devices and Printers.
- Right-click the printer that you want to use, and then click Printing preferences.
- Make your choices, and then click OK.
- Under option Print color select color , then the OK button.
Let me know how it goes.
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Cheers.