Yes I meant HP Officejet Pro 6835 e-All-in-One Printer? I did unplug the power cord and then plugged it back to the printer. It did clear the message about printerhead from the printer screen but it still won't print. When I give the print command, I now get the message in the HP printer assistant on my computer that the printerhead needs attention. I also read in some other posts on this website that HP has been aware of the printerhead problems in this model? If that's the case, then the regular warranty shouldn't apply. Infact as a good customer service practice, HP should proactively rech out to registered owners of this model and inform them of the problem and provide options such as repairs or replacement
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