HP OfficeJet 4655 prints intermittently. Most times does not work. Using Windows 10, version 1903. Has been acting funny for awhile--possible since latest Windows Feature Update in August (but not certain that's when it started). Not using printer cable (wireless). Have tried removing printer/adding back in/restarting computer. Also tried removing printer cartridges, turning off printer and unplugging it from printer and wall for 2-3 minutes, then holding down printer on button for 30 seconds. Then turning on printer and reinstalling cartridges. (From directions I found on this community). Managed to print one Word document after that. The next document I tried to print immediately after the word document was an excel document but got message that printer is off line. PS I am 72 years old and not tech savvy. Help please.
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