Hello friends
We have Windows 7 64bit Clients(german). All are able to print normal on almost every printer except this mentionnned above.
If they are printing on this printer all 32bit apps are blocked (such as Acrobat Reader II, Office 2010 prof. 32bit). I can solve the blockage ending the splwow64.exe process on task manager.
Since all other printers (incl. some HP printers) work normal I cannot reduce the problem to a windows problem. It seems that the driver for this printer works not properly with windows 7 64bit.
I allready installed newest driver (upd-pcl6-x64-5.6.5.15717) but this does not solve the problem.
Does anybody know a driver who works properly in a 64bit environment with 32bit applications?
What I will do in the meantime is to install PCL5 and PS drivers parallely and try them out. I will let you know the results.
Thanks for your help.
Mario