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Re: Officejet Pro All in One 8500 FALSE 'Paper Jam' Error message

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I have an All in One 8500.  For the last week I have had a 'Paper Jam' error message.  I followed all the steps to locate a possible paper jam and found nothing.  I've reset the printer several times and get the same message. 

 

Is there an ythingelse can i do?  There is no paper in the printer and I cleaned it thorougly....

 

Thanks.


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