Reset the network settings and reconnect the printer to the wireless network
From the home screen of your printer control panel, touch the Wireless icon
.
Touch the Setup icon
.
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
Type the WEP or WPA key (network password), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
To add the printer using the IP address, follow these steps:
- Obtain the IP address of the printer by clicking on the wireless icon on the printer screen
- Input the IP address in the topmost box of a browser and hit search
- If you are able to view the EWS page of the printer, then proceed to the next step
- Install the printer by adding a new TCP/IP port
- Turn on the printer, if it is not already on.
- Search Windows for devices and printers, and then select Devices and Printers from the list of results.
- Click Add a printer.
- Click The printer that I want isn't listed.
- Select Add a printer using TCP/IP address or hostname, and then click Next.
- Select TCP/IP Device in the Device type drop-down menu.
- Type the printer IP address in the Hostname or IP address box.
- Deselect the Query the printer and automatically select the driver to use box, and then click Next.
- The computer detects the TCP/IP port.
- On the Install the printer driver window, click Windows Update.
- After the update completes, select HP in the Manufacturer list, select your printer in the Printers list, and then click Next.
Let me know how this goes.
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