Welcome to the HP Support Community!
I recommend you follow the below steps and check if it helps.
- With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
- Remove USB cable, if present.
- Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
- Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
- Turn on the printer and wait till warm-up period finishes and the printer is idle.
If you continue facing the issue, then follow the steps in the below article and update the printer firmware.
https://support.hp.com/us-en/document/c02919168
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Cheers!