Welcome to HP support community.
Did you make a copy and check if that prints fine?
Meanwhile:
Print a print quality diagnostic report
Make sure that unused, plain white paper is loaded in the input tray.
Press and hold the Power button (
) on the product control panel.
Press the Resume button (
) three times.
Release both buttons. The print quality diagnostic report prints.
If that prints fine, follow the steps mentioned below:
- At the bottom right, select the time.
- Select Settings
.
- At the bottom, select Advanced.
- Under "Printing," select Printers.
- Next to the name of your printer, select More
Edit.
- Make sure all your printer information is correct, with no typos or misspellings.
If all your printer info is accurate, try removing and re-adding your printer:
- Next to the name of your printer, select More
Remove.
- Set up your printer again.
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.