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Re: The printer prints a blank page with a large font

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Welcome to the HP Community Forum.

 

Your printer's Support Website:

HP LaserJet Pro 400 color Printer M451dn

 

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Preparation

 

Before you download new files or make any changes to your computer, always create a Restore Point:

 

  • Close running programs, browsers, and games
  • Create a Restore Point 

 

Restore Point XP  OR  Create a Restore Point – Win7  OR  Create a restore point Win8

 

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Suggested Solution

 

If you have not done so, you might consider the applying the Firmware Update:

 

HP LaserJet Pro Series Firmware Update Utility

 

Note the following from "Fixes":

 

HP LaserJet Pro 300-400 color MFP M375-M475 Series Firmware Enhancements and Fix List 20150126

  • Fixed a 49 error when printing certain documents.
  • Fixed a potential vulnerability issue (CVE-2014-3566) also known as the POODLE SSL v3.0 vulnerability.
  • Fixes an issue the printer may not print where fonts are greater than 72pt.
  • Fixes an issue that could cause loss of network connectivity on wireless networks with multiple access points having the same SSID.

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the Kudos "Thumbs Up" on that Post.

 

Click Accept as Solution when my Answer provides a Fix or Workaround!

 


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