HP ENVY 5020 All-in-One Printer belongs to HP Envy 5000 All-in-One Printer series. Hence the iOS devices are detecting it as Envy 5000. This will not cause any issues while printing.
What happens when you try to print? Do you get any error?
Which version of iOS are you using?
- Make sure the printer and the iOS device are connected to the same wireless network.
- This printer supports only 2.4GHz network.
Update the printer firmware
Click here to know different methods of updating printer firmware.
Also, check for any pending updates on iOS devices
Click here to know how.
Refer to this document to know how to print from an iOS device to the printer.
Let me know how this goes.
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