Not sure why it wouldn't let me link to the other post but here a copy of her post and tech supports reply...
my HP Deskjet 3050A J611 series wont print, says its printing on the screen, but does nothing.
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01-31-2013 05:59 PM
it has nothing to do with the connection, because even if i try to print a test page from the printer itself (not using my laptop) it still wont print. it says "printing" on the screen, but does nothing. and the green light on the power button blinks the whole time... please please help, its super frustrating, ive un-installed, re-installed, plugged it in, un plugged it, plugged the usb cord in before i realized it wasnt a connection problem, taken the ink out.. i dont know what else to do... again, its not a connection problem.. i tried to go into the settings on the printer itself and clicked printer status or something liek that and it attempted to print out a report, but nothing prints... again, the screen says "printing . . . " but nothing happens and it will continue to say "printing . . . " w/ the moving dots for hours... what could this be?? ive searched online and cant find anything that sounds liek this.. seems like everyone has connection probelms... but i need help!
Re: my HP Deskjet 3050A J611 series wont print, says its printing on the screen, but does nothing.
Options
02-04-2013 01:23 PM
I have one more thing that I want you to try. I will have to send you the steps via private message. I have sent you some steps via Private Message. Below is a link that will show you how to use this forum feature if you are not familiar with it.
my HP Deskjet 3050A J611 series wont print, says its printing on the screen, but does nothing.
Options
01-31-2013 05:59 PM
it has nothing to do with the connection, because even if i try to print a test page from the printer itself (not using my laptop) it still wont print. it says "printing" on the screen, but does nothing. and the green light on the power button blinks the whole time... please please help, its super frustrating, ive un-installed, re-installed, plugged it in, un plugged it, plugged the usb cord in before i realized it wasnt a connection problem, taken the ink out.. i dont know what else to do... again, its not a connection problem.. i tried to go into the settings on the printer itself and clicked printer status or something liek that and it attempted to print out a report, but nothing prints... again, the screen says "printing . . . " but nothing happens and it will continue to say "printing . . . " w/ the moving dots for hours... what could this be?? ive searched online and cant find anything that sounds liek this.. seems like everyone has connection probelms... but i need help!
Re: my HP Deskjet 3050A J611 series wont print, says its printing on the screen, but does nothing.
Options
02-04-2013 01:23 PM
I have one more thing that I want you to try. I will have to send you the steps via private message. I have sent you some steps via Private Message. Below is a link that will show you how to use this forum feature if you are not familiar with it.