Hello,
I was given a HP Officejet 6500 Wireless printer from a passed relative. I was able to print on the printer for a bit and now am experiencing troubles. When I go to print or copy I get an error message saying there is a paper jam; I am 100% positive there isn't a jam. Somehow at some point through all the hard resets and checking for paper jams and cleaning of the printheads the printer went into Printer Preparation. After this was complete I attempted to print a Printer Status Report which actually printed. I then tried to print a second one to confirm it was working and again was given the paper jam error message. I don't know what is going on. Your help is greatly appreciated.