Hello DRDG_26, and welcome to the HP Forums.
I see you are having issues with your photo tray. I would like to try and assist with that. First, I would suggest performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend this document on The e-All-in-One Does Not Pick Up or Feed Paper from the Photo Tray. Although the title of the document varies from your issue, the steps should help resolve this.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!