Thanks for replying. I have gone through all of the troubleshooting quality suggestions, nothing worked. It looks more like machanical misalignment. I have even bought a new black cartridge and it did not fix the problem. I have scanned the diaganostic report and print quality report. Is there a way I could email the reports so the problem would be clear? I used repair copiers in the 80's so I am quite aware of how tricky they can be. Thanks
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