My 6500 wireless just stopped printing black ink. It will print colors sent from both of my computers... a Mac OS X and a Dell w/Windows 7. All print cartridges are full, and printheads have been cleaned two times. The only thing that comes out on printhead cleaning test page is all the colors at the bottom. In looking for a solution, I noticed there are a lot of questions related to this issue. Printer is going on 4 years old. Is this the life expectancy of this model???? If so, I am vey disappointed. Any help will be greatly appreciated.
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